Castries and Vieux-Fort Branches: Monday to Friday - 07:00 a.m. to 03:00 p.m. | Soufriere Branch: Monday to Friday - 8:30 a.m. to 4:00 p.m.

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Mission and Vision

Mission

  • Promote collaboration, continuous learning, training and development 
  • Foster teamwork and professionalism 
  • Emphasize accountability
  • Use appropriate technology and business processes 
  • Deliver consistent, safe and reliable water and waste water services
  • Resulting in excellent customer care and financial viability within a sustainable environment

Vision

We are a self-sufficient, environmentally sensitive organization staffed by knowledge-empowered employees committed to excellence and customer care in the provision of water and waste water services.

Core Values

Trust | Collaboration | Continuous Learning | Teamwork | Innovation | Accountability and Commitment | Care | Respect and Honesty | Professionalism