Please call or WhatsApp 482-0052 (North) or 482 0051 (South) 

Contact Control Room – 457-3958 / 457-3960 / 451-9812

Disconnections – Credit Control – 457-3928 / 457-3935 / 457-3927

Report a fault

In order to process a reconnection, customers must visit the Credit Control Section with:

1. ID
2. Letter of authorization if not account holder
3. Copy of account holder’s ID

• New Connections - 457-3933 / 457-3929 / 457-3930
• Queries on your bill – 457-3933 / 457-3930 / 457-3929
•  Whatsapp - 457-3901
• CASTRIES:  Queries & New Connections: 482-0187/188.  Credit Control: 482-0210
• VIEUX-FORT:  Queries & New Connections: 482-0061, Credit Control: 482-0056
• SOUFRIERE:  Queries, New Connections and Credit Control: 482-0063