At WASCO, the Human Resources Department plays a vital role in nurturing a positive and high-performing workplace culture. It oversees recruitment and onboarding to ensure the organisation attracts and retains the best talent, while also managing employee relations and conflict resolution with fairness and discretion.

The Department is committed to developing staff through training and capacity-building initiatives that support continuous learning and professional growth and proudly supports initiatives like the Social Activities Committee, helping to cultivate a positive, engaging and connected workplace.

The HR team of seven comprises the HR Manager, Senior HR Officer, HR Officer, HR Administrative Clerk, Administrative Assistant, and two Health and Safety Officers, attached to the north and south branches. They ensure equitable compensation and benefits, monitors compliance with labor laws and company policies, and drives performance management practices that align with WASCO’s core values of trust, collaboration, continuous learning, teamwork, innovation, accountability & commitment, care, respect & honesty, and professionalism.

Ultimately, HR serves as both a strategic partner and a supportive presence, empowering employees to thrive and contribute to the company’s mission of delivering consistent, safe and reliable water and wastewater services.